The SaskAlert App is showing that there were alert notifications received, but the Alerts list is empty when the App is opened. There are two reasons this could happen: If it’s been more than 24 hours since the notification was received, and the alert has been cancelled, it may no longer be listed in the […]
FAQ Category Archives:
Why is the SaskAlert app using so much of my battery?
The most significant use of battery power by the SaskAlert App is location updates to send you alerts for locations you travel to. Turning off the “Follow Me” feature in the SaskAlert App will help to conserve battery power, but then you will not receive alerts as you travel to other areas in the province. […]
Why can’t I see the SaskAlert app in the app store?
Check that the version of your device is compatible with the app iPhone – iOS 11 or later Android – Android Lollipop 5.1 or later
Why can I not turn off the loud sound for Critical alerts?
The SaskAlert app is designed to notify devices of levels of alerts issued from authorities. Notification of advisory level alerts can be turned off, but notification of critical alerts cannot be turned off. However, SaskAlert respects your chosen device volume and do-not-disturb settings even when a critical alert is issued. If your device is set […]
Why can’t I find any locations for other Provinces?
Currently, the SaskAlert app is only available for locations within Saskatchewan.
Why can’t I set my location in SaskAlert?
Locations in the SaskAlert app are official regional boundaries defined by the Standard Geographical Classification (SGC) codes from Statistics Canada, which includes: cities, towns, villages, First Nation communities and Organized Northern communities, hamlets and resort villages. Not included in the SGC codes are un-organized communities. If you cannot find a specific location, try searching for […]
Will I receive an alert if I am offline?
You must have a strong enough cellular or wifi connection to receive an alert. If you do not have a strong enough cellular or WIFI connection when an alert is sent, the alert will be queued for a limited time and once your device has established reconnection it will become available. Examples of when your […]