The decision to issue an alert rests with the local, regional, provincial, territorial and federal authorities. If you are not sure that there was an alert issued by the authorities, follow these steps: Go to the AEA website at https://emergencyalert.alberta.ca/ Tap Archive > Calendar and select the date you believe there was an alert issued […]
FAQ Category Archives:
Why didn’t I get the latest test alert from my cellular provider?
The AEA app is separate from the cellular broadcast technology your provider uses to send wireless alerts. You will need to contact your cellular provider to ask why you did not receive the test alert. In the meantime, the AEA app provides a fallback option. You should receive the alert in the app as long […]
Why didn’t I receive a special alert for severe weather in my area through the AEA app?
An AEA severe weather alert is not issued for thunderstorms, wind and hail as these events do not constitute an immediate danger to life. You may receive tornado alerts on your AEA app from Environment and Climate Change Canada. They will issue alerts when a tornado has been confirmed, and when the severity of the […]
Why didn’t I receive an alert for an event that I know happened?
The decision to send a public emergency alert rests with the local, regional, provincial, territorial or federal authority. In some instances, the authorities choose to alert the public through channels like local news media via radio, TV, online instead of through Canada’s national public alert system, Alert Ready, that the AEA app is connected to. […]
Why didn’t I receive an alert from the AEA App?
Somebody else received an emergency alert as a wireless message or in their AEA app but I did not. There could be several reasons why you didn’t receive an alert from the AEA app. Location: You will only receive notifications for locations you have added in the settings of the AEA app. Check the locations […]